PROFILE SUMMARY
AI automation and digital operations professional with hands-on experience in the veterinary and pet-product environment. Skilled at researching products and suppliers, organizing complex information, preparing reports, coordinating stakeholders, and turning operational needs into practical systems. Built and operate Mino, a self-hosted AI work partner used for research, content drafts, visual concepts, documentation, and repeatable workflows. Seeking to bring this combination of communication, data, systems thinking, and pet-industry knowledge into a marketing role.
76.5%less manual PRF creation
90%automated ordering accuracy
71%fewer critical stock incidents
24/7self-hosted AI workflows
SELECTED AI PROJECT
Mino — Self-Hosted AI Work Partner
Personal project · AI automation, content operations & systems
Built and operate a VPS-hosted AI agent that supports research, planning, documentation, workflow automation, and content development.
- Use AI to develop and refine social-media hooks, captions, discussion angles, and visual concepts for personal content experiments.
- Turn repeatable research and drafting tasks into structured workflows with review steps and evidence.
- Developed practical experience with AI agents, APIs, databases, web applications, dashboards, Linux, deployment, and troubleshooting.
WORK EXPERIENCE
Procurement Officer
STARLiGHT Veterinary Medical Centre Sdn Bhd · Ampang
Dec 2025 – Present
- Research veterinary products, suppliers, pricing, availability, and market alternatives to support business decisions.
- Built Procure Pilot and PIMS, replacing paper-based workflows with connected web applications; reduced manual PRF creation by 76.5%.
- Developed an automated pharmacy-ordering workflow with 90% accuracy and prepared data-based reports for management.
- Coordinate with suppliers and internal teams to maintain product availability and improve delivery reliability.
- Reduced active supplier dependency from 73 to 25 through structured research and evaluation.
Procurement / Operations Officer
IMAM Response & Relief Team (IMARET) · Selayang
Dec 2022 – Dec 2025
- Conducted quotation enquiries, market research, supplier comparisons, and periodic reports for operational planning.
- Created a procurement cycle system later adopted as the organisation’s standard operating procedure.
- Produced inventory-usage, asset-performance, and projection insights for project decision-making.
- Managed communication and supplier relationships across static clinics and field projects.
Assistant Pharmacy
BIG Pharmacy Healthcare · Kuala Lumpur
Dec 2021 – Nov 2022
- Supported customers with product enquiries, stock intake, inventory control, sales reconciliation, and daily operations.
Flavorist
Raw Factory Flavour · Ampang
Aug 2019 – Oct 2021
- Conducted research into flavour combinations for potential food and beverage applications; supported production, inventory, documentation, and timely delivery.